Remote Support
Quality Networks now offers remote support, available on almost any pc at any time. If you have Internet Explorer and an active web connection (dialup and better) then we can access your system, diagnose and repair most computer issues.
Quality Network’s remote support provides 128-bit SSL encryption end-to-end, allowing us to securely transfer files, view application data, and resolve technical issues. The session between our support agent and your pc is never decrypted during use, no one else can see the session.
Systems Engineering
- Network Design & Installation, Configuration and Upgrades
- Firewall Solutions, Internet, Intranet Connectivity
- NT, Netware & Linux Installation
- Network Analysis and Troubleshooting
- Network Management & Resource Monitoring
- Network Traffic Assessments
- Network Diagramming & Documentation
- Backups and Disaster Recovery Planning
Security
- Firewall & Intrusion Detection System Configuration and Monitoring
- Router, Switch and Operating System Security Assessment
- Penetration Testing and assessment
- Incident Handling and Analysis
Hardware/Software
- Personal Computer Setup
- Peripheral Setup and Configuration
- Training and Troubleshooting
- Help Desk